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Service policy

In accordance with the law on the protection of the rights and interests of the People's Republic of China consumer, the domestic quality of the people's Republic of China, and the requirements for the provisions for the replacement of goods for replaces and replaces of some commodities, the company stipulates the following provisions for the repair of products:

1, the product warranty period of Jilong doors and windows is two years, life-long maintenance. Our company has the corresponding after-sales maintenance obligation, and the warranty period is calculated after the product has been checked and accepted by the customer.

2, damage caused by human factors or natural disasters is not a free warranty, but it is still paid.

3. The certificate of warranty is for the purchase of invoices.

4. The company has the ultimate right to explain

The warranty service is limited to the normal use, and all man-made damage and the goods under the following circumstances are not free of charge, but can be repaired by charge.

A, beyond the warranty validity; B, damage and failure caused by irresistible force (such as flood, fire, earthquake, lightning); C, natural wear of products, D, private window removal, self repair, modification and others as a result of damage caused by factors.

Note: all free replacement machine parts or accessories are owned by the company.


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